Christopher Chuakay
About Christopher Chuakay
Christopher Chuakay is the Director of Key Accounts - North America at Sera4, with extensive experience in customer success and sales across various technology companies.
Current Position at Sera4
Christopher Chuakay is currently the Director of Key Accounts for North America at Sera4. Based in Waterloo, Ontario, Canada, he plays a crucial role in managing key accounts in the region. His responsibilities focus on leveraging strategic relationships to drive business growth and ensuring customer satisfaction through effective account handling.
Previous Role at ecobee
From 2018 to 2022, Christopher Chuakay worked at ecobee as the National Account Manager for SmartBuildings. His role involved overseeing national accounts within the smart building technology sector, focusing on enhancing client relationships and driving significant account growth. His experience here reinforced his skills in customer success and account management.
Experience at Condo Control Central
Christopher Chuakay held two positions at Condo Control Central. He began as an Account Executive from 2016 to 2017 for 8 months and then moved on to become the Director of Sales and Customer Success from 2017 to 2018. In these roles, he was responsible for driving sales and ensuring customer success, providing him with a comprehensive understanding of client needs and business solutions.
Background in Customer Success and Sales
Christopher Chuakay has extensive experience in customer success and sales. At HomeStars, he served as a Customer Success Manager from 2015 to 2016, where he focused on client retention and satisfaction. Earlier in his career, he worked as a Business Sales Consultant at Rogers Communications Inc. from 2010 to 2015, managing enterprise business units. These roles highlight his capability to drive customer success and manage sales effectively.
Educational Background
Christopher Chuakay studied Business Administration with a specialization in Marketing at York University's Joseph E. Atkinson Faculty of Liberal and Professional Studies. He earned a B.A.S. Specialized Honours in Marketing from 2001 to 2005, laying a strong academic foundation for his career in sales, marketing, and customer success.