Kristian D. Nielsen
About Kristian D. Nielsen
Kristian D. Nielsen is currently working in Operations at Sera4 in Waterloo, with over 15 years of experience in product management and customer success roles.
Current Role at Sera4
Kristian D. Nielsen currently holds the position of Operations at Sera4 in Waterloo. He has been with the company since September 2018. His responsibilities in this role are focused on operational efficiencies, ensuring smooth workflows, and integrating best practices within the organization.
Previous Roles at Sera4
Before his current role in Operations, Kristian D. Nielsen worked as a Business Architect at Sera4 from 2017 to 2018. During this time, he was involved in aligning the business and IT departments, streamlining processes to support the company's strategic goals.
Experience at Beagle Inc.
Kristian D. Nielsen served as Pack Leader - Customer Success at Beagle Inc. in Waterloo, Ontario, from 2016 to 2017. In this role, he focused on enhancing customer satisfaction and ensuring successful user experiences with the company's products.
Positions at CarProof and CDK Global
At CarProof, Kristian D. Nielsen was a Senior Product Manager for a brief period of 4 months in 2015 in the London, Canada Area. Prior to this, he worked at CDK Global (formerly ADP Canada) as Product Manager for ONE-EIGHTY from 2014 to 2015, managing product development and performance.
Long-term Role at ONE-EIGHTY CORP.
Kristian D. Nielsen spent a decade at ONE-EIGHTY CORP., which was later acquired by CDK Global in October 2013. From 2004 to 2014, he held the position of Leader – Process Solutions, Training, and Support. His duties involved managing process improvements, leading training initiatives, and providing support to enhance company operations.
Industry Experience and Leadership
Kristian D. Nielsen has amassed over 15 years of experience in product management and customer success. His career spans both startup environments and established companies, highlighting his versatility and adaptability. Throughout his career, he has held several leadership roles, particularly in process solutions, training, and support.