Dijon Dohm

Dijon Dohm

Business Manager @ Serra

About Dijon Dohm

Dijon Dohm is a Business Manager at Serra Automotive in Traverse City, Michigan, with a strong background in heavy machinery and extensive experience in customer service and negotiation. He holds a Bachelor of Business Administration from Grand Valley State University and has previously worked in various roles, including Assembly Technician and Sales, Rental & Inventory Control Manager.

Work at Serra Automotive

Dijon Dohm has been serving as a Business Manager at Serra Automotive since 2020. In this role, he is responsible for overseeing business operations and ensuring the efficient management of resources. His position allows him to leverage his background in heavy machinery, which is beneficial in the automotive industry. His tenure at Serra Automotive has spanned four years, during which he has contributed to the company's operational success in Traverse City, Michigan.

Previous Experience at Hickman Assembly LLC

Before joining Serra Automotive, Dijon Dohm worked at Hickman Assembly LLC as an Assembly Technician from 2018 to 2020. His role involved hands-on work with assembly processes, which provided him with practical experience in the manufacturing sector. This two-year position in Traverse City helped him develop a solid understanding of assembly operations and the importance of quality control in production.

Experience at Alta Equipment Company

Dijon Dohm held the position of Sales, Rental & Inventory Control Manager at Alta Equipment Company from 2012 to 2015. During his three years in this role, he managed sales operations and inventory control, enhancing his skills in business management. His experience at Alta Equipment Company contributed to his overall expertise in the equipment rental and sales industry, further preparing him for his future roles.

Education and Expertise

Dijon Dohm earned a Bachelor of Business Administration (BBA) with a focus on Business Management and Finance from Grand Valley State University. His educational background has provided him with a strong foundation in business principles, which he applies in his current role as a Business Manager. His expertise includes advanced customer service skills, negotiation tactics, and effective communication and leadership abilities.

Skills and Competencies

Dijon Dohm demonstrates a range of skills that are essential for his role as a Business Manager. He excels in customer service, which has led to improved client satisfaction and retention. His negotiation skills enhance his ability to manage business operations effectively. Additionally, he possesses strong communication and leadership skills that facilitate team collaboration and project success. His proven ability to multi-task allows him to manage various responsibilities efficiently in a fast-paced environment.

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