Mark Andrews
About Mark Andrews
Mark Andrews is an Engineering Release Manager with extensive experience in managing complex systems and processes across various product development environments. He has held significant roles at companies such as Philips Healthcare, RelayHealth, and Serve Robotics, focusing on process improvement and infrastructure management.
Current Role at Serve Robotics
Mark Andrews serves as the Engineering Release Manager at Serve Robotics, a position he has held since 2022. In this role, he manages the release processes for engineering projects, ensuring that complex systems and processes are effectively coordinated. His responsibilities include overseeing product development environments and implementing strategies for continuous improvement.
Previous Experience in Engineering and Management
Mark has extensive experience in engineering and management roles across various organizations. He worked at eBay (Kijiji) as a Staff Systems Engineer for five months in 2006. He also held the position of VP Engineering Operations at Cylentium from 2021 to 2022. Prior to that, he served as Director of Infrastructure at RelayHealth for four years, from 2006 to 2010, and as Project Manager/Procurement Engineer at Philips Healthcare for eleven years, from 2010 to 2021.
Background in Quality and Release Engineering
Mark's background includes significant roles in quality and release engineering. He was the Director of Quality at Cranite Systems from 2002 to 2004 and the Director of Quality Operations at FusionOne from 1999 to 2001. Additionally, he worked as the Manager of Release Engineering at PointCast for six years, from 1993 to 1999. His experience in these roles has contributed to his expertise in managing complex systems.
Education and Professional Development
Mark studied at the University of Phoenix, where he earned an Associate of Arts degree with a concentration in Information Technology/Programming from 2011 to 2013. He also attended San Jose State University for eleven months in 1986. His educational background supports his technical skills and knowledge in engineering and technology.
Focus on Process Improvement
Mark is passionate about process improvement, particularly in the areas of Software Configuration Management (SCM), Quality Management Systems (QMS), Software Development Life Cycle (SDLC), and Application Lifecycle Management (ALM). He employs a hands-on approach to infrastructure and configuration management, demonstrating a deep understanding of source control processes and practices.