Marcel Barrera
About Marcel Barrera
Marcel Barrera is the Co-Founder and Chief Strategy Officer at serviceMob, known for his transition from a call center agent to a strategic executive leader for Fortune 500 companies.
Title: Co-Founder & CSO
Marcel Barrera is the Co-Founder and Chief Strategy Officer (CSO) at serviceMob. In his role, he focuses on defining and driving strategic initiatives that align with the company's goals. As a key executive in the organization, he plays a pivotal role in shaping the future direction and growth of serviceMob.
Career Start as a Call Center Agent
Marcel Barrera began his professional journey as a call center agent. This early experience provided him with valuable insights into customer service and operational efficiency, serving as a foundation for his later roles in consulting and executive leadership. His career trajectory showcases a significant evolution from front-line customer service to strategic decision-making roles.
Top Consultant and Executive Leader for Fortune 500 Companies
Before co-founding serviceMob, Marcel Barrera established himself as a top consultant and strategic executive leader. His expertise in consulting allowed him to work closely with Fortune 500 companies, where he developed and implemented strategies that enhanced operational performance and competitive positioning. His leadership in these roles is marked by a deep understanding of business processes and strategic planning.
Joining serviceMob as Co-Founder and CSO
Marcel Barrera co-founded serviceMob, where he currently serves as the Chief Strategy Officer (CSO). His involvement with serviceMob underscores his commitment to innovation in the service industry. As CSO, he is responsible for the company's strategic vision and long-term planning, ensuring that serviceMob continues to grow and adapt in a changing market landscape.