Gaurav Sharma
About Gaurav Sharma
Gaurav Sharma is a Sr. Value Consultant at ServiceNow with a background in business analytics and marketing, holding an MBA from the University of Iowa.
Professional Title at ServiceNow
Gaurav Sharma is currently employed as a Senior Value Consultant at ServiceNow. He has held this role since 2019 and operates in the Greater Boston Area.
Prior Roles and Experience
Gaurav Sharma has accumulated diverse professional experience in various roles. He served as a Business Value Consultant at ServiceNow (2018-2019), a Graduate Analytics Consultant at Principal Financial Group (2017) in Des Moines, Iowa, and a Senior Program Manager at Amazon (2017) in Greater Seattle Area. Additionally, he worked as a Graduate Management Consultant at Whirlpool Corporation (2017) in Amana, IA, an MBA Business Consultant at University of Iowa Health Care (2016-2017) in Iowa City, Iowa, and a Graduate Research Assistant at The University of Iowa Tippie College of Business (2016-2018). Prior to these, he held multiple roles at Tata Consultancy Services including Team Lead, Implementation Executive, and Application Developer from 2012 to 2016 in various locations across India.
Educational Background
Gaurav Sharma achieved a Master of Business Administration (M.B.A.) in Business Analytics & Marketing from the University of Iowa between 2016 and 2018. Prior to this, he obtained a Bachelor's Degree in Electronics and Communication Engineering from Dr B R Ambedkar National Institute of Technology, Jalandhar, from 2008 to 2012.
Technical Skills and Expertise
Gaurav Sharma is proficient in a range of technical tools and programming languages including Tableau, Advanced Excel, PL/SQL, JMP, R/Rattle, VBA, C, and Java. His expertise in data analytics enables him to capture business insights and recommend strategies for client growth. At ServiceNow, he applies his skills to produce actionable insights and trends from customer data.
Roles and Contributions at ServiceNow
In his role at ServiceNow, Gaurav Sharma collaborates closely with the Value Consulting, Solution Consulting, and Sales teams to quantify the economic value realized by clients using the ServiceNow platform suite. He has identified and quantified benefits for customers through a value realization model and has contributed to enhancing value conversations, leading to increased renewal rates.