Amanda Sweeney
About Amanda Sweeney
Amanda Sweeney is an Onboarding Specialist at Setmore, with over 17 years of experience in the travel industry, particularly in Latin America. She has held various roles, including Head of Agent Sales at Amazonas Explorer and Latin America Product Manager at Rainbow Tours.
Work at Setmore
Amanda Sweeney has been serving as an Onboarding Specialist at Setmore since 2021. In this role, she focuses on facilitating the onboarding process for new clients, ensuring they have a smooth transition to using Setmore's services. Her expertise in customer experience and travel industry knowledge contributes to enhancing client satisfaction and retention.
Education and Expertise
Amanda Sweeney holds a Bachelor of Engineering (BEng) degree from Strathclyde University, which she completed from 1992 to 1996. With over 17 years of experience in the travel industry, she specializes in Latin America, demonstrating a strong understanding of the region's travel dynamics and customer needs.
Background
Amanda Sweeney has a diverse professional background in the travel industry. She has held various positions, including Head of Agent Sales at Amazonas Explorer and Destination Specialist at Explorandes Adventures. Her experience spans several roles that emphasize product management, sales, and customer experience within the Latin American travel sector.
Achievements in Travel Industry
During her tenure at Rainbow Tours, Amanda played a key role in the commercial management of the company's Latin America brand. She was involved in the creation, planning, negotiation, and development of core travel products, ensuring high standards of service delivery across hotels, transportation, and experiences in the region.
Previous Roles and Contributions
Before joining Setmore, Amanda held various positions that contributed to her extensive experience in the travel industry. She worked as a Latin America Product Manager and Sales Specialist at Rainbow Tours, as well as a Senior Travel Consultant at Trailfinders. Additionally, she served as a Committee Member for the Latin American Travel Association, enhancing her industry connections and insights.