Mayank Dwivedi
About Mayank Dwivedi
Mayank Dwivedi is a Product Specialist with over 11 years of experience at Setmore Appointments in Portland, Oregon, and has also worked as a Technical Writer and Content Developer at Adaptavant Technology Solutions Pvt Ltd in India. He holds a Master's degree in Computer Programming and Applications from Uttar Pradesh Rajarshi Tandon Open University and an Associate of Arts from Lucknow University.
Work at Setmore
Mayank Dwivedi has been employed at Setmore Appointments as a Product Specialist since 2013. In this role, he focuses on enhancing the user experience and functionality of the Setmore platform. His responsibilities include collaborating with cross-functional teams to develop product features and providing technical support to users. His tenure at Setmore spans over 11 years, indicating a deep understanding of the product and its market.
Current Role at Adaptavant Technology Solutions
In addition to his role at Setmore, Mayank Dwivedi has worked at Adaptavant Technology Solutions Pvt Ltd since 2013 as a Technical Writer and Content Developer. His work involves creating and managing technical documentation and content that supports the company's technology solutions. His experience in this position has contributed to the clarity and accessibility of complex information for users.
Education and Expertise
Mayank Dwivedi completed his Associate of Arts degree at Lucknow University from 2001 to 2004. He furthered his education by obtaining a Master's degree in Computer Programming and Computer Applications from Uttar Pradesh Rajarshi Tandon Open University between 2006 and 2011. This educational background has equipped him with a solid foundation in both technical writing and product development.
Previous Experience at Convergys
Before his current roles, Mayank Dwivedi worked as an Escalation Engineer at Convergys from 2006 to 2011. During his time in this position, he was responsible for handling complex customer issues and providing solutions. His experience at Convergys contributed to his skills in technical support and customer service, which are valuable in his current roles.