Amanda Mullins, MBA
About Amanda Mullins, MBA
Amanda Mullins, MBA, serves as the Client Relationship Director at SettlementOne, where she focuses on enhancing client relationships and operational efficiency. With extensive experience in client management and project coordination, she has held significant roles at Xome and Capital Group | American Funds.
Current Role at SettlementOne
Amanda Mullins serves as the Client Relationship Director at SettlementOne, a position she has held since 2020. In this role, she manages multiple client accounts, including some of the top mortgage lenders in the nation. Her focus is on leveraging client relationships through effective interaction, process improvement, and pipeline management strategies. Mullins specializes in creating solutions that enhance the efficiency and effectiveness of everyday operations.
Previous Experience at Xome
Prior to her current position, Amanda Mullins worked at Xome from 2010 to 2020. She initially served as Client Relations Manager from 2010 to 2014 in the Indianapolis, Indiana area, where she developed strong client relationships. She later transitioned to the role of Account Executive from 2014 to 2020 in Springfield, Ohio. During her tenure at Xome, she focused on client engagement and account management.
Experience at Capital Group | American Funds
Before her time at Xome, Amanda Mullins worked at Capital Group | American Funds from 2004 to 2008. She held multiple roles, including Project Coordinator, Senior Shareholder Service Representative, UAT Tester, and Facilitator. During her four years there, she led a significant initiative that involved extensive onsite work with a top-tier client, achieving metric goals and surpassing competitors.
Educational Background
Amanda Mullins earned her Master of Business Administration (MBA) from Indiana Wesleyan University, where she studied Business Administration with a focus on Applied Management from 2005 to 2008. Prior to that, she obtained a Bachelor's Degree in Business Administration with a concentration in Entrepreneurship from Davenport University, studying from 2000 to 2004. Her educational background provides a strong foundation for her career in client relationship management.