Misty Collins
About Misty Collins
Misty Collins is an Order Specialist currently employed at SettlementOne in Indianapolis, Indiana. With a diverse background in operational management and team development, she has held various roles across multiple organizations, demonstrating expertise in process improvement and strategic development.
Current Role at SettlementOne
Misty Collins serves as an Order Specialist at SettlementOne, a position she has held since 2021. In this role, she focuses on managing order processes and ensuring efficient operations within the company. Her experience in operational management contributes to her effectiveness in this position.
Previous Experience in Operational Management
Misty Collins has extensive experience in operational management, having held various roles in different organizations. She worked at the National FFA Organization as Program Manager for Talent Management from 2011 to 2012 and as Operations Support Supervisor from 2007 to 2011. Additionally, she was a Processing Supervisor at Assurant from 2016 to 2017, where she utilized her skills in team-building and leadership development.
Background in Workforce Performance
Misty Collins has a solid background in workforce performance, having worked at Xome from 2018 to 2020. Prior to that, she held positions at Assurant as Processing Advisor in Workforce Performance from 2017 to 2018 and at the National FFA Organization as Operations Support Representative from 2004 to 2007. Her roles have involved utilizing training and feedback mechanisms to enhance staff and customer engagement.
Educational Background
Misty Collins studied at Ball State University, where she achieved an Associate of Arts (AA) degree in General Studies. This educational background has provided her with foundational knowledge that supports her professional roles in operational and workforce management.
Expertise in Process Improvement
Misty Collins specializes in process improvement and needs analysis, focusing on enhancing operational efficiency. Her proven track record in leadership development and strategic development has enabled her to produce high ROI in her previous roles, demonstrating her effectiveness in operational management.