Brandon Harshe
About Brandon Harshe
Brandon Harshe is an IT Operations Specialist at Sezzle in Minneapolis, Minnesota, where he has worked since 2021. He emphasizes understanding user frustrations and providing clear technical solutions, drawing on his strong technical skills and experience in IT support.
Work at Sezzle
Brandon Harshe has been employed at Sezzle as an IT Operations Specialist since 2021. In this role, he focuses on understanding user frustrations and communicating technical solutions clearly. His responsibilities include enabling internal users by removing roadblocks and ensuring they have the necessary tools for optimal performance. Prior to this position, he worked at Sezzle as a Weekend Shopper Support Agent from 2020 to 2021, where he provided support to users during weekends.
Previous Experience at The Lacek Group
Before joining Sezzle, Brandon Harshe worked at The Lacek Group as a Client Technology Specialist from 2019 to 2021. In this role, he provided IT support and was responsible for addressing client technology needs. His experience at The Lacek Group contributed to his strong technical skills and understanding of user requirements.
Education and Expertise
Brandon Harshe earned a Bachelor's degree in Computer Science from the University of Minnesota Duluth, where he studied from 2013 to 2018. His education provided him with a solid foundation in technical skills, which he applies in his current role in IT operations. Brandon emphasizes the importance of the human aspect of IT support, ensuring that technical solutions are communicated effectively to users.
Technical Skills and Focus
Brandon Harshe possesses strong technical skills that are complemented by a focus on the human aspect of IT support. He aims to enable internal users by identifying and removing obstacles that hinder their performance. His approach emphasizes clear communication of technical solutions, ensuring that users can effectively utilize the tools provided to them.