Carol Kalvig
About Carol Kalvig
Carol Kalvig is a Technical Support Engineer currently employed at Sezzle in Minneapolis, Minnesota. She has extensive experience in customer service and product support, having worked at McKesson in various roles from 2006 to 2021.
Current Role at Sezzle
Carol Kalvig serves as a Technical Support Engineer at Sezzle, a position she has held since 2021. Based in Minneapolis, Minnesota, she is responsible for providing technical assistance and support to users, ensuring that customer inquiries are addressed efficiently. Her role involves troubleshooting issues, guiding users through technical processes, and collaborating with other teams to enhance service delivery.
Previous Experience at McKesson
Carol Kalvig has extensive experience at McKesson, where she held multiple roles over several years. She began her tenure as a Customer Service Representative from 2006 to 2010 in Golden Valley, MN. She then progressed to become a Customer Service Representative Team Lead from 2010 to 2015, also in Golden Valley. Following this, she worked as a Product Support Representative from 2015 to 2019 and later as a Product Support Representative Team Lead from 2019 to 2021, both roles conducted remotely in the United States.
Education Background
Carol Kalvig completed her secondary education at Osseo Senior High School. This foundational education provided her with essential skills that contributed to her career in customer and technical support.