Carol Lyn Kalvig
About Carol Lyn Kalvig
Carol Lyn Kalvig is a Technical Support Engineer currently employed at Sezzle in Minneapolis, Minnesota. She has extensive experience in customer service and product support, having worked at McKesson in various roles for over a decade.
Work at Sezzle
Carol Lyn Kalvig has been employed at Sezzle as a Technical Support Engineer since 2021. In this role, she is responsible for providing technical assistance and support to customers, ensuring they have a positive experience with the company's services. Her position is based in Minneapolis, Minnesota.
Previous Experience at McKesson
Prior to her current role at Sezzle, Carol Lyn Kalvig worked at McKesson for a total of 11 years. She began as a Customer Service Representative from 2006 to 2010 in Golden Valley, MN. She then advanced to the role of Customer Service Representative Team Lead from 2010 to 2015. Following that, she served as a Product Support Representative from 2015 to 2019, and later as a Product Support Representative Team Lead from 2019 to 2021, both roles contributing to her extensive experience in customer service and technical support.
Education and Expertise
Carol Lyn Kalvig studied at Osseo Senior High School. Her educational background laid the foundation for her career in customer service and technical support, which she has developed over more than a decade in the industry.
Career Progression
Throughout her career at McKesson, Carol Lyn Kalvig demonstrated a clear trajectory of growth and leadership. She transitioned from a Customer Service Representative to team lead positions, showcasing her ability to manage teams and enhance customer support processes. Her roles involved increasing responsibilities, culminating in her leadership as a Product Support Representative Team Lead.