Joubert Delsoin
About Joubert Delsoin
Joubert Delsoin is a Technical Support Lead at Sezzle in Minneapolis, Minnesota, with extensive experience in technical support roles, including positions at MicroStrategy. He holds a Bachelor of Science in Electrical and Electronics Engineering from the University of Florida.
Work at Sezzle
Joubert Delsoin has been serving as the Technical Support Lead at Sezzle since 2020. In this role, he is responsible for overseeing technical support operations and ensuring customer satisfaction. His position involves managing support teams and addressing complex technical issues that arise within the company's payment processing platform. Delsoin's expertise contributes to enhancing the overall user experience for Sezzle's clients.
Previous Experience at MicroStrategy
Prior to his current role at Sezzle, Joubert Delsoin worked at MicroStrategy for several years in various technical support capacities. He began as a Technical Support Engineer from 2012 to 2013, followed by a promotion to Support BU Lead Engineer for a brief period in 2020. He then served as a Premium Support Engineer from 2013 to 2017 and as a Technical Account Manager from 2017 to 2020. His extensive experience at MicroStrategy provided him with a solid foundation in technical support and customer relations.
Education and Expertise
Joubert Delsoin earned a Bachelor of Science (BS) degree in Electrical and Electronics Engineering from the University of Florida. His studies spanned from 2006 to 2012, equipping him with a strong technical background. This educational foundation supports his career in technical support, enabling him to address complex engineering challenges effectively.
Career Timeline
Joubert Delsoin's career trajectory includes significant roles at MicroStrategy and Sezzle. He began his professional journey in technical support at MicroStrategy in 2012 and progressed through various positions over the years. His tenure at MicroStrategy lasted from 2012 to 2020, during which he held multiple roles, culminating in his position as Technical Account Manager. Since 2020, he has been with Sezzle, where he continues to apply his skills and experience.