Reilly Mc Monigal
About Reilly Mc Monigal
Reilly Mc Monigal is a Senior Dispute Agent currently working at Sezzle in Minneapolis, Minnesota. With a background in customer service and a focus on fashion design, Mc Monigal has held various roles in the hospitality and healthcare sectors over the years.
Current Role at Sezzle
Reilly Mc Monigal serves as a Senior Dispute Agent at Sezzle, a position held since 2022. In this role, Mc Monigal is responsible for managing and resolving disputes related to transactions, ensuring customer satisfaction and compliance with company policies. The role requires strong analytical skills and effective communication to address customer concerns efficiently.
Previous Experience in Customer Service
Prior to joining Sezzle, Mc Monigal gained extensive experience in customer service roles. This includes working as a Shopper Support Agent at Sezzle from 2021 to 2022, and as a Patient Services Coordinator at Hennepin Healthcare - Whittier Clinic from 2020 to 2021. Mc Monigal also worked at Don Pablo's as a Server and Hostess from 2014 to 2017, and at Fairview Health Services as a Patient Access Services Representative from 2017 to 2020.
Education and Expertise in Fashion Design
Reilly Mc Monigal has a strong educational background in Fashion/Apparel Design. Mc Monigal studied at the College of Visual Arts, earning a Bachelor of Arts (B.A.) from 2008 to 2013. Additionally, Mc Monigal attended Parsons Paris as a Visiting Student in Fashion/Apparel Design for one year from 2011 to 2012, and completed undergraduate coursework in Apparel Design at St. Catherine University from 2010 to 2011.
Early Career in Hospitality and Retail
Mc Monigal began a career in hospitality and retail with roles that included working as a Sales Associate at Forever 21 from 2009 to 2010 and as a Banquet Server at Mintahoe Catering & Events from 2011 to 2013. These positions provided foundational customer service skills and experience in fast-paced environments, contributing to Mc Monigal's professional development.