Jennifer Marie Allen
About Jennifer Marie Allen
Jennifer Marie Allen is a Manager and Marketing Specialist at Consolidated Buying Company, where she has worked since 2015. She has a background in Nursing and Marketing, with experience in quality assurance and customer service.
Work at Consolidated Buying Company
Jennifer Marie Allen has been employed at Consolidated Buying Company since 2015, currently holding the position of Marketing Specialist. In this role, she has developed and enforced quality assurance measures and service center policies. She has implemented process changes based on customer feedback to enhance customer satisfaction. Additionally, she has demonstrated expertise in customer service by mastering call scripts within specified timeframes and specializes in handling unusual customer requests by making reasonable procedure exceptions. Her proactive approach includes building customer loyalty through follow-up calls for customers experiencing product issues.
Education and Expertise
Jennifer studied at Louisiana State University from 2008 to 2013, where she focused on Marketing and Business Management, achieving an Associate's degree. Following this, she attended Waubonsee Community College from 2013 to 2015, where she studied Nursing for two years. Her educational background has equipped her with skills in both marketing and customer service, which she applies in her current role.
Previous Experience at Sam's Club
Before joining Consolidated Buying Company, Jennifer worked at Sam's Club as a Marketing Coordinator from 2013 to 2015. During her time there, she gained valuable experience in marketing strategies and customer engagement, which contributed to her professional development in the field.