Jennifer Smiley
About Jennifer Smiley
Jennifer Smiley has worked at Shamrock Foods since 1998, currently serving in Customer Care and previously in various roles including Distribution Clerk and Contract Administrator. She has extensive experience assisting customers and has expanded her job duties to include receptionist and will call clerk responsibilities.
Work at Shamrock Foods
Jennifer Smiley has been employed at Shamrock Foods since 1998. She initially served as a Contract Administrator for five years, from 1998 to 2003. Following this role, she worked as a backup for transportation payroll from 2004 to 2010. Since 2004, she has held the position of Distribution Clerk. In 2009, she transitioned to Customer Care, where she has expanded her duties to include roles such as receptionist and will call clerk. Her extensive experience at Shamrock Foods spans over two decades.
Customer Care Responsibilities
In her role in Customer Care at Shamrock Foods, Jennifer Smiley assists both internal and external customers over the phone. Her responsibilities include addressing inquiries, providing information, and ensuring customer satisfaction. By expanding her job duties to include receptionist and will call clerk roles, she has enhanced her ability to support customer needs effectively.
Background in Transportation Payroll
Jennifer Smiley worked as a backup for transportation payroll at Shamrock Foods from 2004 to 2010. In this capacity, she supported the payroll process for transportation employees, contributing to the efficiency of operations within the company. This role complemented her ongoing responsibilities in customer care.
Experience as Contract Administrator
Before her roles in customer care and payroll, Jennifer Smiley served as a Contract Administrator at Shamrock Foods from 1998 to 2003. In this position, she managed contracts and ensured compliance with company policies and procedures. This experience provided her with a solid foundation for her subsequent roles within the organization.