Angie Edge
About Angie Edge
Angie Edge is a Principal Customer Success Manager at SheerID, where she has worked since 2018. With a background in customer success and talent acquisition, she has held various roles in notable companies across the United States.
Work at SheerID
Angie Edge has been with SheerID since 2018, serving in various roles that include Senior Customer Success Manager and Principal Customer Success Manager. As of 2023, she holds the position of Principal CSM, contributing to the company's customer success strategies. Prior to this, she worked as a Senior Strategic Customer Success Manager for four years, starting in 2020. Her tenure at SheerID reflects a commitment to enhancing customer relationships and driving satisfaction.
Previous Experience in Customer Success
Before joining SheerID, Angie Edge gained valuable experience in customer success roles at several companies. She worked at Jumio Inc. as a Manager of Customer Success from 2015 to 2016 and later as a Senior Customer Success Manager from 2014 to 2016. Additionally, she served as a Customer Success Manager at Alicanto from 2012 to 2013. Her background includes a focus on customer engagement and retention strategies.
Education and Expertise
Angie Edge earned a Bachelor of Arts degree in Communication Arts with a minor in English from California Baptist University, where she studied from 1999 to 2003. Her educational background provides a foundation for her roles in customer success and talent acquisition. She also attended Tigard High School, where she began her academic journey.
Career Background
Angie Edge's career spans various roles in customer service and recruitment. She worked at State Farm Insurance as a Customer Service and Sales Representative from 2003 to 2008. Additionally, she held a position as a Recruiter for University Relations at SanDisk in 2008. Her diverse experience across different sectors has equipped her with a broad skill set applicable to her current role.