Kelli Scott
About Kelli Scott
Kelli Scott serves as the Vice President of Customer Success at SheerID, a position she has held since 2023. With extensive experience in customer success and team leadership, she previously held various roles at ONE, Marin Software, and Blend, demonstrating a strong ability to manage and grow teams effectively.
Current Role at SheerID
Kelli Scott serves as the Vice President of Customer Success at SheerID. She has held this position since 2023, where she is responsible for overseeing customer success initiatives and ensuring customer satisfaction. Her role involves leading teams that focus on enhancing the customer experience and driving engagement.
Previous Experience at ONE
Kelli Scott worked at ONE in various leadership roles from 2019 to 2023. She served as Vice President of People & Culture for three years, where she focused on organizational culture and employee engagement. Additionally, she held the position of Vice President of Customer Experience, People & Culture for two years, and later became the Head of People Partners for one year.
Background in Customer Success
Kelli Scott has extensive experience in customer success and services management. Prior to her current role, she was Vice President / Group Manager of Customer Success, Services & Support at Blend from 2018 to 2019. She also held multiple positions at Marin Software, including Vice President of Global Services and Support, and Senior Director of Professional Services, contributing to her deep understanding of customer engagement and support.
Education and Academic Background
Kelli Scott studied at Butler University from 1995 to 1999, where she focused on Sociology and Psychology, earning a degree in Liberal Arts. Prior to that, she attended Park Tudor from 1981 to 1995, completing her early education.
Leadership and Team Management Skills
Kelli Scott has demonstrated a strong ability to lead and manage diverse teams throughout her career. She has experience in managing Integration Architects, Engineers, Project Management, and Customer Success Management teams. Her leadership approach emphasizes building cohesive team environments and fostering collaboration.