Scott Ballard
About Scott Ballard
Scott Ballard serves as the Manager of Verification Support & Vendor Services at SheerID, where he has worked since 2021. He has a diverse background in product support and client services, with previous roles at BlueVolt and Matrix Financial Solutions.
Current Role at SheerID
Scott Ballard serves as the Manager of Verification Support & Vendor Services at SheerID. He has held this position since 2021, contributing to the company's efforts in managing verification processes and vendor relationships. His role involves overseeing support operations and ensuring efficient service delivery.
Previous Experience at BlueVolt
Scott Ballard has extensive experience at BlueVolt, where he held multiple roles. He began as an eLearning Product Coordinator from 2015 to 2017, followed by positions as Product Support Supervisor from 2017 to 2018, and Manager of Product Support from 2018 to 2019. His work focused on product support and enhancing user experience.
Experience at Matrix Financial Solutions
Ballard worked at Matrix Financial Solutions, a Broadridge Financial Solutions Company, in various capacities. He started as an Operations Associate from 2012 to 2013 and later served as a Client Service Specialist from 2013 to 2015. His roles involved operational support and client service management.
Educational Background
Scott Ballard studied at the University of Colorado Boulder, where he earned a Bachelor of Science in Business Administration from 2008 to 2011. He also attended the University of Arkansas at Fayetteville and the University of Lancaster, focusing on Business and History, respectively. His education provided a foundation for his career in business management.
Career Progression at SheerID
Before his current role, Scott Ballard worked at SheerID as a Program Manager from 2019 to 2021 and briefly as Manager of Consumer Support in 2019. His career at SheerID has involved significant responsibilities in program management and consumer support, showcasing his growth within the organization.