Leslie Melgar
About Leslie Melgar
Leslie Melgar is a DBL/PFL Billing Specialist at ShelterPoint Life in New York, a position held since 2016. Previously, Melgar worked as a bilingual customer service representative at Healthplex, Inc. from 2011 to 2014 and holds a Bachelor's Degree in Fine Arts with a focus on Graphic Design from the New York Institute of Technology.
Work at ShelterPoint
Leslie Melgar has been employed at ShelterPoint Life since 2016, serving as a DBL/PFL Billing Specialist. In this role, Leslie is responsible for managing billing processes related to Disability Benefits Law (DBL) and Paid Family Leave (PFL) in New York. This position requires a thorough understanding of billing procedures and compliance with state regulations.
Previous Experience at Healthplex, Inc.
Before joining ShelterPoint Life, Leslie Melgar worked at Healthplex, Inc. from 2011 to 2014 as a bilingual customer service representative. Over the course of three years, Leslie provided support to clients, addressing inquiries and resolving issues effectively. This role involved communication in both English and Spanish, enhancing customer satisfaction and service accessibility.
Education and Expertise
Leslie Melgar earned a Bachelor's Degree in Fine Arts with a concentration in Graphic Design from the New York Institute of Technology. This educational background, completed from 2006 to 2010, provided Leslie with a foundation in design principles and creative problem-solving, which may contribute to effective communication and presentation skills in professional settings.
Professional Background
Leslie Melgar has developed a professional background in customer service and billing management. With experience in both bilingual support and specialized billing roles, Leslie has cultivated skills that are essential for effective client interaction and operational efficiency in the insurance sector.