Michelle Smitherman
About Michelle Smitherman
Michelle Smitherman is a Claims Representative at ShelterPoint Life and a Disability Examiner at The Standard, with over 19 years of experience in the insurance industry. She holds a Bachelor of Applied Science from Strayer University and has expertise in processing disability claims and managing commercial line disability policies.
Work at ShelterPoint Life
Michelle Smitherman has been employed at ShelterPoint Life as a Claims Representative since 2013. In this role, she has accumulated over 11 years of experience in the Greater New York City Area. Her responsibilities include processing disability claim applications, which involves reviewing, paying, or rejecting claims.
Work at The Standard
Since 2016, Michelle Smitherman has worked at The Standard as a Disability Examiner. Over her 8 years in this position based in White Plains, NY, she has developed expertise in binding, reviewing, reinstating, and canceling commercial line disability policies.
Education and Expertise
Michelle studied at Strayer University, where she earned a Bachelor of Applied Science (B.A.Sc.) in Business, Management, Marketing, and Related Support Services from 2016 to 2019. Her educational background supports her professional expertise in processing disability claims and managing policyholder inquiries.
Previous Work Experience
Prior to her current roles, Michelle worked at Nationwide Insurance as a Property and Casualty Representative from 2010 to 2012. She also served as a Claims Adjuster at Fast Track Mobility, LLC from 2018 to 2019, and as a Customer Service Representative at InService America from 2007 to 2010. Her diverse experience includes assisting policyholders with auto and home claims, as well as dental and vision enrollment processes.