Taylor Gluck
About Taylor Gluck
Taylor Gluck is a DBL/PFL Claims Examiner at ShelterPoint Life, where they have worked since 2021. With a background in customer service and expertise in handling disability benefits and family leave claims, Taylor has a diverse work history that includes roles in baking and education.
Work at ShelterPoint
Taylor Gluck has been employed at ShelterPoint Life since 2021 as a DBL/PFL Claims Examiner. In this role, Taylor is responsible for evaluating claims related to Disability Benefits Law (DBL) and Paid Family Leave (PFL). Prior to this position, Taylor worked as a Solution Center Associate at ShelterPoint Life from 2020 to 2021. This experience has contributed to Taylor's expertise in handling insurance claims and customer service.
Education and Expertise
Taylor Gluck holds a Bachelor's degree in Sociology from Queens College and an Associate's degree in Liberal Arts and Sciences from Queensborough Community College of The City University of New York (CUNY). Taylor also studied at Star Career Academy, where a Certificate in Baking and Pastry Arts was earned. This educational background supports Taylor's professional expertise in managing DBL and PFL claims.
Background in Customer Service
Taylor Gluck possesses strong customer service skills, particularly in the context of insurance claims. This skill set has been developed through various roles, including positions at ShelterPoint Life and previous employment at The Sundae Palace as a Chocolatier and Retail Associate. Taylor's experience in customer-facing roles enhances the ability to effectively communicate with clients regarding their claims.
Previous Work Experience
Before joining ShelterPoint Life, Taylor Gluck held several positions that contributed to a diverse work history. Taylor worked as a Teacher Assistant at North Shore Early Childhood Center Inc. from 2019 to 2020 and as an Assistant Baker and Bakery Clerk at Polito Bakery from 2015 to 2017. These roles provided valuable experience in teamwork and customer interaction.
Claims Evaluation Skills
In the role of DBL/PFL Claims Examiner, Taylor Gluck is experienced in evaluating claims to determine their eligibility for payment, pending status, or denial. This expertise is critical in ensuring that claims are processed accurately and efficiently, reflecting a commitment to the responsibilities associated with the position.