Aaron Doerksen
About Aaron Doerksen
Aaron Doerksen is a Senior Customer Operations Lead at Sherpa, with a background in business management and customer relations. He has previously held positions at XMC and Salomon, and holds a B.A. in Business Economics from York University.
Current Role at Sherpa
Aaron Doerksen serves as the Senior Customer Operations Lead at Sherpa, a position he has held since 2019. In this role, he is responsible for overseeing customer operations, ensuring efficient service delivery, and enhancing customer satisfaction. His work contributes to the overall operational effectiveness of the organization, leveraging his extensive experience in customer relations and operations management.
Previous Experience at XMC
Prior to his current role, Aaron worked at XMC - Canada's Official Sponsorship and Experiential Marketing™ Agency as a Brand Ambassador from 2013 to 2014. During his time in Toronto, he engaged with clients and promoted brand initiatives, gaining valuable experience in experiential marketing and customer engagement strategies.
Sales Experience at Salomon
Aaron began his career as a Sales Associate at Salomon, where he worked from 2009 to 2013. This four-year tenure in Toronto allowed him to develop skills in sales and customer service, laying a foundation for his future roles in customer operations and management.
Education and Expertise
Aaron holds a Bachelor of Arts degree in Business Economics from York University. His education focused on business and managerial economics, equipping him with a strong understanding of management principles and economic strategies. This academic background supports his expertise in business management and customer relations.
Background in Operations Management
Aaron has a solid background in operations management, having worked in various roles that emphasize efficiency and customer service. His experience spans multiple industries, including property management, sales, and marketing, contributing to his comprehensive understanding of operational processes and customer engagement.