Benjamin Weir
About Benjamin Weir
Benjamin Weir is a Customer Operations Specialist at sherpa° in Toronto, Ontario, Canada, where he has worked since 2022. He has a diverse background in customer service and management, with previous roles in various industries including hospitality and entertainment.
Work at sherpa°
Benjamin Weir has been employed at sherpa° as a Customer Operations Specialist since 2022. In this role, he serves as the escalation contact for high-profile clients, demonstrating his capability in managing complex client interactions and resolving issues effectively. His responsibilities include developing, implementing, and enhancing business procedures, which contribute to driving business success. Weir's strong background in logistics and resource assessments supports his effectiveness in this position.
Previous Work Experience
Prior to his current role, Benjamin Weir held various positions in the hospitality and customer service sectors. He worked as Head Baker and Manager at Tim Hortons UK & Ireland Ltd. for six months in 2017. Following this, he served as a Customer Support Agent at TICKETMASTER UK LIMITED for three months in 2018. In 2019, he worked as a Chef at Cactus Club Cafe for six months. Additionally, he was the Operations Manager at Sky View Suites from 2019 to 2022, where he managed operations in the Toronto area.
Education and Expertise
Benjamin Weir has a diverse educational background. He studied Photography at Newport University (South Wales) from 2006 to 2008, earning a Photographic Art BA Hons. He also attended Llandrillo College, where he completed a Level 3 BTEC Certificate in Art and Design from 2003 to 2005, followed by a Level 3 Diploma in Foundation Studies in Art and Design from 2005 to 2006. Additionally, he studied Photography at Manchester Metropolitan, achieving a Photography BA Hons from 2009 to 2010.
Skills and Competencies
Benjamin Weir possesses a range of skills relevant to his role as a Customer Operations Specialist. He is experienced in managing external stakeholder relationships, which is essential for effective customer operations. Weir demonstrates proficiency in balancing competing priorities and deadlines, allowing him to manage multiple tasks efficiently. His proven track record in driving business success through the development and enhancement of business procedures further highlights his capabilities.