Tessa Allan
About Tessa Allan
Tessa Allan is a Customer Operations Specialist with a diverse background in management and customer service roles across various industries. She has held positions at BrewDog, MindBeacon, PT Health, and LOV Restaurant, and has a diploma in Physiotherapist Assistant/Occupational Therapist Assistant from Humber College.
Current Role at sherpaº
Tessa Allan has been serving as a Customer Operations Specialist at sherpaº since 2021. In this role, she is responsible for managing customer interactions and ensuring a high level of service. Her experience in customer operations contributes to the efficiency and effectiveness of the team.
Previous Experience at BrewDog
Tessa Allan worked at BrewDog in various capacities. She served as a Duty Manager from 2016 to 2018 for two years in Shoreditch, overseeing daily operations and staff management. Additionally, she held the position of Assistant Manager at the Seven Dials/Tower Hill Outpost for seven months in 2018.
Experience in Healthcare Administration
In 2021, Tessa Allan worked as an Intake Administrator at MindBeacon for five months in Toronto, Ontario, Canada. This role involved managing patient intake processes and supporting administrative functions within the healthcare setting. She also worked as a Physiotherapy Assistant at PT Health from 2012 to 2013 for one year.
Hospitality Management Background
Tessa Allan has a background in hospitality management. She served as an Assistant Manager at Pogue Mahone Irish Pub for six months in 2018 to 2019 in Toronto, Ontario, Canada. Additionally, she worked as a Server Supervisor at LOV Restaurant from 2019 to 2021 for two years, where she managed server operations and customer service.
Educational Background at Humber College
Tessa Allan studied at Humber College from 2009 to 2011, where she earned a Diploma in Physiotherapist Assistant/Occupational Therapist Assistant. This education provided her with foundational knowledge and skills relevant to her roles in both healthcare and customer operations.