Dale Fredriks
About Dale Fredriks
Dale Fredriks is the Assistant Team Lead at Shift Technologies, Inc. in Whittier, California, where he has worked since 2020, focusing on team management and customer service development.
Work at Shift Technologies, Inc.
Dale Fredriks has been serving as the Assistant Team Lead at Shift Technologies, Inc. since 2020. In this role, he manages a team of concierges, focusing on their professional growth in customer-facing roles and career development. Prior to his current position, he held various roles within the company, including Concierge and Hub Advisor. His tenure at Shift has provided him with extensive experience in the automotive industry.
Previous Experience in the Automotive Industry
Before joining Shift Technologies, Inc., Dale worked at DriveShopUSA as a Stinger Salon Vehicle Presenter for 11 months. His experience in the automotive sector is complemented by his roles at Shift, where he developed skills in sales and marketing. This background has contributed to his understanding of customer service and the automotive market.
Education and Expertise
Dale Fredriks earned a Bachelor of Arts degree in Journalism from Biola University, where he studied from 2014 to 2017. His education has equipped him with strong writing skills, which he has applied in various roles, including as a Content Promoter at SPORTalk and as an Editorial Intern at Diablo Magazine. This combination of education and experience has shaped his professional capabilities.
Background in Customer Service and Team Management
Dale has a solid background in customer service, having worked as a Concierge and in various roles that required direct interaction with clients. His current position as Assistant Team Lead involves managing a team, which highlights his leadership skills and commitment to fostering professional development among his colleagues.