Martin Knezevski
About Martin Knezevski
Martin Knezevski is an Implementation Project Manager with extensive experience in account management and customer success. He has worked at Shipfusion since 2020 and has held various roles in the industry, including positions at TradeGecko and Scotiabank.
Current Role as Implementation Project Manager
Martin Knezevski currently serves as an Implementation Project Manager at Shipfusion, a position he has held since 2020. In this role, he is responsible for overseeing the implementation of projects, ensuring that they align with client requirements and organizational goals. His experience in project management allows him to effectively coordinate resources and manage timelines to deliver successful outcomes.
Previous Experience at Shipfusion
Prior to his current role, Martin Knezevski held several positions at Shipfusion. He worked as an Account Manager from 2018 to 2019, where he managed client accounts and facilitated communication between clients and the company. He then advanced to the role of Senior Account Manager from 2019 to 2020, further enhancing his skills in client relations and account management.
Professional Background in Customer Success
Before joining Shipfusion, Martin Knezevski worked as a Customer Success Manager at TradeGecko from 2017 to 2018. In this capacity, he focused on ensuring customer satisfaction and retention by addressing client needs and providing support. His career began at TD Canada Trust, where he served as a Customer Service Representative from 2015 to 2017, gaining foundational experience in customer service and financial advisory roles.
Education in Global Management
Martin Knezevski earned a Bachelor of Commerce (BCom) degree in Global Management from Ryerson University. His studies spanned from 2010 to 2014, providing him with a solid foundation in business principles and management practices. This educational background has contributed to his professional development and success in various roles within the business sector.
Early Career at Scotiabank
In 2017, Martin Knezevski briefly worked as a Financial Advisor at Scotiabank for six months. This role involved providing financial guidance to clients, helping them make informed decisions regarding their financial needs. This experience added to his diverse skill set in finance and customer relations.