Elena Martin
About Elena Martin
Elena Martin is a Client Service Specialist in the Audit & Claims Department at Shipware, where she has worked since 2021. She holds a Bachelor's degree in Business Administration and Management from San Diego State University and has experience in both the retail and nonprofit sectors.
Work at Shipware
Elena Martin serves as a Client Service Specialist in the Audit & Claims Department at Shipware. She has held this position since 2021 and has accumulated three years of experience in this role. Her responsibilities include managing client inquiries and ensuring the accuracy of claims processing. Elena's work contributes to the overall efficiency of the department and enhances client satisfaction.
Previous Experience in Retail and Hospitality
Before joining Shipware, Elena worked as a Sales Associate at EXPRESS from 2019 to 2020 for ten months in the Greater San Diego Area. She also gained experience in the hospitality industry as a Guest Services Agent at Hard Rock Hotel San Diego for two months in 2020. These roles provided her with valuable customer service skills and an understanding of client needs in various settings.
Internship at Nonprofit Solutions
In 2021, Elena completed a four-month internship at Nonprofit Solutions in San Diego, California. As a Business Development Intern, she gained insights into nonprofit operations and contributed to initiatives aimed at enhancing organizational effectiveness. This experience aligns with her aspirations to become involved in the nonprofit sector.
Education and Academic Involvement
Elena earned a Bachelor's degree in Business Administration and Management from San Diego State University, where she studied from 2017 to 2021. She was a member of the Weber Honors College, which recognizes academic excellence. During her time at the university, she also took on leadership roles within student organizations, enhancing her skills in teamwork and project management.
Interests and Personal Pursuits
Elena has diverse interests that include art and design, playing video games, fitness, nutrition, and reading. These pursuits reflect her well-rounded personality and commitment to personal growth. Her engagement in various activities showcases her ability to balance professional responsibilities with personal interests.