Melissa Fregoso
About Melissa Fregoso
Melissa Fregoso is a Client Service Specialist with a background in psychology and diverse work experience in various roles including interconnection specialist and administrative assistant. She holds an Associate's degree for Transfer from Imperial Valley College and a Bachelor of Arts in Psychology from California State University, Chico.
Current Role at Shipware
Melissa Fregoso serves as a Client Service Specialist at Shipware, a position she has held since 2021. In this role, she is responsible for managing client relationships and ensuring customer satisfaction. Her experience in client service enables her to address client needs effectively and contribute to the overall success of the company.
Previous Experience in Client Services
Prior to her current role, Melissa worked at POWERHOME SOLAR as an Interconnection Specialist for three months in 2018. She also held positions at Elmhurst Home Inc as an Administrative Assistant/Receptionist and at Enloe Medical Center as a Dietary Aide/Unit Host. These roles provided her with a diverse background in client interaction and administrative support.
Educational Background in Psychology
Melissa studied Psychology at California State University, Chico, where she earned a Bachelor of Arts degree from 2015 to 2017. She previously attended Imperial Valley College, achieving an Associate's degree for Transfer in Psychology from 2012 to 2015. Her education has equipped her with insights into human behavior, which she applies in her professional roles.
Tutoring and Supervisory Experience
Melissa worked as an ASES Tutor/Supervisor at El Centro Elementary School District from 2014 to 2015. In this role, she was responsible for tutoring students and supervising educational activities, contributing to the academic development of children in her community.
Research Experience at California State University, Chico
In 2017, Melissa served as a Research Assistant at California State University, Chico for four months. This position involved supporting research projects, which enhanced her analytical skills and provided her with valuable experience in a higher education setting.