Alexandru Uichita
About Alexandru Uichita
Alexandru Uichita is a Customer Success Manager with a strong background in the Customer Support Industry, currently working at Shogun in Ontario, Canada. He has previously held positions at Shopify and Virgin Mobile Canada, and he is dedicated to helping entrepreneurs achieve success.
Current Role at Shogun
Alexandru Uichita has been serving as a Customer Success Manager at Shogun since 2019. In this role, he focuses on onboarding clients, project management, and executing marketing strategies that utilize Shogun products. His responsibilities include ensuring that clients achieve their desired outcomes and facilitating their success with the platform.
Previous Experience at Shopify
Prior to joining Shogun, Alexandru worked at Shopify as a Manager from 2016 to 2018. During his two years in this remote position, he contributed to enhancing customer experiences and supporting entrepreneurs in their business endeavors.
Background at Virgin Mobile Canada
Before his tenure at Shopify, Alexandru was employed at Virgin Mobile Canada as a Complaints Representative from 2011 to 2016. Over five years in this role, he handled customer complaints and worked to resolve issues, further developing his skills in customer support.
Education and Qualifications
Alexandru studied at Georgian College, where he earned a Diploma in Marketing Management and Business Administration from 2004 to 2007. This educational background provided him with foundational knowledge in marketing and business practices, which he applies in his current role.
Career Focus in Customer Support
Throughout his career, Alexandru has maintained a focused path in the Customer Support Industry. He emphasizes personal accountability and ownership in his work, which reflects his commitment to helping clients achieve success and satisfaction.