Lauren Raggio
About Lauren Raggio
Lauren Raggio is a Customer Success Manager with expertise in customer data analysis and product demonstrations, currently working at Shootsta in Austin, Texas. She has a diverse background, including previous roles at Greystar and Mesa Airlines, and holds a Bachelor of Science in Psychology from the University of Houston.
Current Role at Shootsta
Lauren Raggio serves as a Customer Success Manager at Shootsta, a position she has held since 2022. In this role, she utilizes customer data analysis to enhance the overall customer experience. Her responsibilities include conducting product demonstrations to improve customer understanding and engagement. Lauren focuses on sustaining business growth and profitability by maximizing customer value, ensuring that clients derive the most benefit from Shootsta's offerings.
Previous Experience at Greystar
Prior to her role at Shootsta, Lauren worked at Greystar as a Resident Services Manager from 2020 to 2022 in Austin, Texas. During her two years at Greystar, she was responsible for managing resident services and enhancing the living experience for residents. Her experience in this role contributed to her skills in customer engagement and service management.
Experience at Mesa Airlines, Inc.
Lauren Raggio worked as a Flight Attendant at Mesa Airlines, Inc. from 2016 to 2020, serving the Houston, Texas area for four years. In this capacity, she was responsible for ensuring passenger safety and comfort during flights. This role helped her develop strong interpersonal skills and the ability to manage customer needs in a fast-paced environment.
Educational Background in Psychology
Lauren studied at the University of Houston, where she earned a Bachelor of Science degree in Psychology from 2010 to 2013. Her education provided her with a foundation in understanding human behavior, which she applies in her customer success roles to enhance client interactions and satisfaction.
Experience at Percheron, LLC
Before her tenure at Greystar, Lauren worked as Administrator II at Percheron, LLC from 2014 to 2016 in Katy, Texas. In this role, she gained valuable administrative experience, which contributed to her organizational and communication skills, essential for her subsequent positions in customer success.