ShopClues
ShopClues is a large e-commerce platform based in Gurgaon, Haryana, India, founded in 2011, that offers a wide range of products and services, including refurbished items and various online sales events.
Company Overview
ShopClues operates in the Computer Software industry and specializes in E-Commerce, Managed Marketplace, Marketplace, and B2C services. Founded in 2011, the company has grown to a large business size with a team of 721 employees. It is headquartered in Gurgaon, Haryana, India, and is an Indian subsidiary of Clues Network Inc., based in Silicon Valley. The company aims to be the preferred marketplace for Bharat, catering primarily to customers in Tier 2 and 3 cities.
Product Offerings
ShopClues hosts over 5 crore listed products on its platform, covering a wide range of categories including electronics, fashion, home and kitchen items, sports equipment, and garden products. The company provides refurbished products as a cost-effective alternative to new gadgets, including mobiles and laptops. Additionally, it offers a variety of home gym equipment, footwear, and a selection of laptops from leading brands.
Marketplace Features
The platform supports both wholesale and retail seekers, featuring a large merchant base of over 3.5 lakh certified merchants. ShopClues implements a ShopClues Surety Program, which includes a 5-point quality check and secure dispatch to ensure a hassle-free shopping experience. The company also offers a VIP Club membership that provides 5% cashback on every order, enhancing customer loyalty.
Sales Events and Promotions
ShopClues hosts various online sales events such as the Sunday Flea Market, Refreshing Monday Sale, and Triple Value Friday Sale. These events attract over 100 million monthly visitors to the website. The company also utilizes advanced Artificial Intelligence to enhance the customer experience and offers multiple payment options, including CluesBucks, a loyalty points system.
Merchant Support and Initiatives
ShopClues empowers local and regional merchants by providing digitization, advertising, and branding tools. The company's asset-light and technology-focused business model allows for rapid scaling, supporting merchants in becoming national enterprises. This initiative aligns with the company's goal of fostering growth among its merchant base, primarily from smaller cities.