Amber Park, Pmp
About Amber Park, Pmp
Amber Park is a Product Program Manager with over seven years of experience in SaaS and web application projects. She has held various roles in customer service and project management across several organizations, including Douglas Elliman Real Estate and Thunder Industries.
Current Role at Shopmonkey
Amber Park serves as a Product Program Manager at Shopmonkey, a position she has held since 2021. In this role, she focuses on overseeing product development and program management within the company. Her responsibilities include ensuring that projects align with customer needs and organizational goals, leveraging her extensive experience in SaaS and web application projects.
Previous Experience at Douglas Elliman Real Estate
Amber Park worked as a Technical Project Manager at Douglas Elliman Real Estate from 2019 to 2021. During her two years in this role, she managed various technical projects, contributing to the operational efficiency of the organization. Her experience in this position enhanced her skills in project execution and client management.
Background in Customer Service and Operations
Amber Park has a background in customer service and operations, having worked at Oxfam America as a Donor Services, Customer Service, and Operations Assistant from 2012 to 2013. This role provided her with foundational skills in client interactions and operational processes, which she has applied throughout her career.
Education and Project Management Certification
Amber Park earned her Bachelor of Arts (B.A.) in Mass Communication/Media Studies from Santa Clara University, where she studied from 2006 to 2012. She also holds a PMP certification, which signifies her expertise in project management methodologies and practices, further enhancing her qualifications in her current and previous roles.
Experience at Thunder Industries
Amber Park worked at Thunder Industries as a Program Manager in Product/Engineering and Managed Services from 2013 to 2019. Over her six years there, she developed her project management skills and gained experience in managing product and engineering initiatives, contributing to her overall expertise in the field.