Crystal Anderson
About Crystal Anderson
Crystal Anderson is a Senior Fraud Risk Manager with extensive experience in risk management and compliance. She has worked at TSYS and Marathon Petroleum Corporation before joining Shopmonkey, where she develops payment best practice guides and leads risk education webinars.
Work at Shopmonkey
Crystal Anderson serves as the Senior Fraud Risk Manager at Shopmonkey, a position she has held since 2021. In this role, she focuses on developing and distributing payment best practice guides aimed at improving operational efficiency for users. Anderson utilizes Stripe for reporting and risk mitigation, which enhances visibility into incoming fraud. She collaborates with internal teams to establish processes that improve risk understanding for clients. Additionally, she leads live risk webinars to educate clients on best practices and risk management strategies.
Previous Experience at TSYS
Prior to her role at Shopmonkey, Crystal Anderson worked at TSYS as the Manager of Risk and Compliance from 2011 to 2020. During her nine years at TSYS, based in Broomfield, Colorado, she focused on managing risk and compliance issues within the organization. Her experience at TSYS provided her with a strong foundation in fraud risk management and compliance strategies.
Experience at Marathon Petroleum Corporation
Crystal Anderson also worked at Marathon Petroleum Corporation as part of the Management team in Payment Card Services from 2020 to 2021. This role, based in San Antonio, Texas, involved overseeing payment card services and contributing to the management of payment-related risks. Her time at Marathon Petroleum further enhanced her expertise in the financial services sector.
Education and Expertise
Crystal Anderson possesses extensive knowledge in fraud risk management, compliance, and payment services. Her expertise includes developing policies for collections and disputes, as well as creating templates and guidelines for account actions. Anderson's background in risk management is complemented by her ability to educate clients through webinars, ensuring they understand best practices in fraud prevention and risk mitigation.