Joel Watkins
About Joel Watkins
Joel Watkins is a Data Migration Specialist currently working at Shopmonkey in California. With a strong background in technical support and data conversion, he has extensive experience in managing data migration requests for the SMB market.
Work at Shopmonkey
Joel Watkins has been employed at Shopmonkey as a Data Migration Specialist since 2021. In this role, he focuses on managing data migration requests specifically for the small and medium-sized business (SMB) market. He oversees dozens of customer migrations each month, ensuring efficient handling of data to enhance customer experience.
Previous Experience at Shopatron
Before joining Shopmonkey, Joel worked at Shopatron as an Implementation Coordinator from 2007 to 2009. During his two years at Shopatron, he contributed to the implementation processes, gaining valuable experience in coordinating projects and managing client expectations.
Career at Mindbody
Joel Watkins held multiple roles at Mindbody from 2009 to 2020. He began as a Technical Support Specialist and then advanced to Lead Data Conversions Specialist, where he worked for six years. He also served as a Staff Data Services Specialist for four years and as a Software Project Coordinator and Test Tech for one year. His tenure at Mindbody provided him with a robust background in technical support and data conversion.
Education and Expertise
Joel studied at California Polytechnic State University-San Luis Obispo from 1991 to 1997, where he developed a solid foundation for his career. He possesses strong expertise in using Zendesk and Salesforce.com, which he applies to customer support and data migration tasks. His skills contribute to improving customer experiences through effective data management.