Zachary Schulman
About Zachary Schulman
Zachary Schulman is a Customer Success Manager with extensive experience in customer relations and retail management. He has worked at several companies, including Medterra, Platterz, and Shopmonkey, and holds a degree in Entrepreneurial and Small Business Operations from Johnson & Wales University.
Work at Shopmonkey
Zachary Schulman currently serves as a Customer Success Manager at Shopmonkey, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing customer relationships and providing support to optimize user experience.
Previous Experience at Medterra and Platterz
Before joining Shopmonkey, Zachary worked at Medterra as a Customer Relations Representative - Pharmacy from 2020 to 2021 for six months. He also held the position of Customer Success Manager at Platterz from 2018 to 2020 for two years, where he contributed to customer engagement and retention strategies.
Background in Retail at Spruce
Zachary has a background in retail, having worked at Spruce | Men's Barber & Clothier in various roles. He started as a Men's Style Consultant from 2015 to 2016 for eight months, then progressed to Assistant Head of Retail from 2016 to 2017 for eleven months, and finally served as Head Of Retail in 2017 for seven months.
Education and Expertise
Zachary studied at Johnson & Wales University from 2012 to 2016, where he pursued a Bachelor of Science degree in Entrepreneurial and Small Business Operations. His education provided him with foundational knowledge in business management and customer relations, which he applies in his professional roles.