Joanne Allcock
About Joanne Allcock
Joanne Allcock is a Service Coordinator at Shorrock Trichem Limited in Atherton, England, with a background in customer service and health advisory roles. She has over 20 years of experience in various positions, including work at NHS and 3D Rehabilitation Limited.
Work at Shorrock Trichem Limited
Joanne Allcock has been employed as a Service Coordinator at Shorrock Trichem Limited since 2021. In this role, she is responsible for coordinating services and ensuring client satisfaction. Shorrock Trichem Limited operates in the chemical distribution sector, providing a range of products and services to various industries. Joanne's position involves managing client inquiries and facilitating communication between departments to enhance service delivery.
Previous Experience in the NHS
Prior to her current role, Joanne worked as a Health Advisor at the NHS for nine months in Bolton, United Kingdom, from 2017 to 2018. In this position, she provided health-related guidance and support to patients. Her experience in the NHS contributed to her understanding of healthcare services and patient interaction.
Career at 3D Rehabilitation Limited
Joanne served as a Customer Service Coordinator at 3D Rehabilitation Limited from 2018 to 2021. During her three years in this role, she focused on enhancing customer experiences and managing service inquiries. Her work involved liaising with clients to ensure their needs were met effectively.
Background in Customer Service and Administration
Joanne has extensive experience in customer service and administration. She worked at Shop Direct as a Customer Service and Administration Assistant for 14 years, from 2002 to 2016. Additionally, she held the position of Mortgage Administrator at Lytham Finance Ltd for one year in 2017 to 2018. These roles equipped her with valuable skills in client management and administrative support.
Education at St James Secondary School
Joanne attended St James Secondary School in Farnworth from 1995 to 2000. Her education provided her with foundational skills that have supported her career in customer service and healthcare. The five years spent at the school contributed to her personal and professional development.