Matthew Moran
About Matthew Moran
Matthew Moran is an IT Technician at Walkers Shortbread Ltd. since 2019, known for his strong verbal networking skills and dedication to resolving IT issues. He has a diverse work history, including roles in the British Army and various IT support positions.
Work at Walkers Shortbread
Matthew Moran has been employed at Walkers Shortbread Ltd. as an IT Technician since 2019. In this role, he is responsible for managing IT systems and providing technical support to ensure smooth operations within the company. His position has allowed him to develop strong relationships with clients and customers, leveraging his excellent verbal networking skills and polite telephone manner.
Previous IT Roles
Prior to his current role, Matthew worked as an IT Support Assistant at Johnston Carmichael Chartered Accountants and Business Advisers for six months in 2019. He also served as a System Engineer at ITWORX UK from 2018 to 2019. His experience in these positions has equipped him with the skills necessary to troubleshoot, diagnose, and resolve various IT issues effectively.
Military Experience
Matthew served in the British Army from 2012 to 2018 as a Communication System Engineer. He also held a position as a Cyber Protection Team Member for one month in 2017. His military background provided him with valuable experience in communication systems and cybersecurity, contributing to his technical expertise.
Education and Qualifications
Matthew studied at Moray College UHI, where he focused on Computing: Software Development and achieved a Higher National Diploma (HND). This educational background has laid the foundation for his career in IT and technical support.
Adaptability and Teamwork
Matthew demonstrates a strong dedication to his work and enjoys both team collaboration and independent tasks. His adaptability in various work environments has been a key factor in his ability to welcome new challenges and effectively support IT operations.