Khushboo Narula
About Khushboo Narula
Khushboo Narula is a Customer Success Manager at Siam Computing, where she applies her skills in UI and UX design to improve customer satisfaction. She has a background in marketing and clinical psychology, having previously worked as a Marketing Manager at South University and earned a Master's degree in Clinical Psychology from Chandigarh University.
Current Role at Siam Computing
Khushboo Narula has been serving as a Customer Success Manager at Siam Computing since 2017. In this role, she focuses on enhancing customer satisfaction through her expertise in UI and UX design. She leverages her skills to ensure that clients receive optimal support and value from the company's services. Her responsibilities include managing complex IT applications that deploy a single source code across various platforms, including Web, Android, and iOS.
Previous Experience at South University
Prior to her current position, Khushboo Narula worked as a Marketing Manager at South University from 2017 to 2018 in Savannah, Georgia. This role allowed her to develop a strong foundation in marketing strategies and customer relations. Her transition from marketing to customer success reflects her versatile skill set and ability to adapt to different professional environments.
Educational Background
Khushboo Narula studied at Amity Vasundhara from 2012 to 2019, completing a seven-year program. She furthered her education at Chandigarh University, where she earned a Master's degree in Clinical Psychology from 2020 to 2022. This academic background contributes to her understanding of customer behavior and needs, enhancing her effectiveness in her current role.
Technical Skills and Expertise
In her role as Customer Success Manager, Khushboo Narula utilizes her experience with emerging technologies, including HTML5, JavaScript, and Angular JS. These technical skills enable her to manage and support complex IT applications effectively. Her knowledge in UI and UX design also plays a crucial role in improving customer interactions and satisfaction.