Kellie Voll
About Kellie Voll
Kellie Voll is a Senior Customer Success Manager at Sift, where she has worked since 2022. She has extensive experience in customer success and account management, having held various roles at companies such as Yesware, Rainforest QA, and Yelp.
Current Role at Sift
Kellie Voll serves as a Senior Customer Success Manager at Sift, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and success, leveraging her extensive experience in customer relations and account management. Her responsibilities include managing client relationships, addressing customer needs, and driving product adoption to enhance user experience.
Previous Experience in Customer Success
Kellie Voll has a strong background in customer success roles. She worked at Sift as a Customer Success Manager from 2019 to 2022, where she contributed to customer engagement and retention strategies. Prior to that, she held positions at Rainforest QA, first as a Customer Success Coordinator from 2017 to 2018, and then as an Implementation Manager from 2018 to 2019. Her experience in these roles has equipped her with skills in client onboarding and support.
Sales and Account Management Background
Kellie has a diverse history in sales and account management. She began her career at Yelp.com as an Account Executive from 2013 to 2014. She also worked at Yesware, Inc. as an SMB Account Executive from 2014 to 2015 and later as a Mid-Market Account Executive from 2015 to 2017. Additionally, she served as a Corporate Account Executive at Prezi for five months in 2017. These roles have provided her with a solid foundation in sales strategies and client relationship management.
Educational Background
Kellie Voll studied at California State University, Chico, where she earned a Bachelor of Science degree in Communications Public Affairs and Psychology from 2010 to 2012. She also attended the University of Oregon, focusing on Business Administration from 2007 to 2009. Her educational background supports her expertise in communication and understanding of business dynamics.
Early Career and Internships
Kellie's early career includes various internships that provided her with foundational skills. She worked as a Sales Intern at Engine Yard in 2012 for two months and as a Marketing Intern at Hathaway Dinwiddie in 2008 for two months. These experiences contributed to her understanding of sales and marketing principles, which have been beneficial in her subsequent roles.