Paul Mc Manus
About Paul Mc Manus
Paul Mc Manus is a Technical Account Manager with extensive experience in customer success and business development across various industries. He holds a Master's Degree in Environmental Engineering Technology and is passionate about ocean conservation.
Current Role at Sift
Paul Mc Manus serves as a Technical Account Manager at Sift, a position he has held since 2021. In this role, he focuses on enhancing customer engagement and success by leveraging his extensive background in customer relations and technical support. His responsibilities include managing client accounts, ensuring satisfaction, and providing strategic insights to improve product usage. His experience in customer success allows him to effectively address client needs and foster long-term partnerships.
Professional Experience
Paul Mc Manus has a diverse professional background with roles in various industries. He worked as a Customer Success Manager at Clearbit from 2018 to 2020, where he played a foundational role in the customer success team. He has also held positions at companies like Coral Expeditions, Osmo Systems, and Verdigris, focusing on business analysis and account management. His experience spans multiple sectors, including finance, engineering, and environmental conservation.
Education and Expertise
Paul Mc Manus holds a Master’s Degree in Environmental Engineering Technology from Utah State University, where he studied from 2014 to 2015. He also earned a Bachelor’s Degree in Chemical and Biomolecular Engineering and Commerce from the University of Melbourne, completing his studies in 2007. His educational background equips him with a strong foundation in technical and analytical skills, which he applies in his current and past roles.
Background in Ocean Conservation
Outside of his professional commitments, Paul Mc Manus is passionate about ocean conservation. He actively pursues initiatives aimed at preserving marine environments. His dedication to this cause reflects his commitment to environmental sustainability and aligns with his educational background in environmental engineering.
Key Skills and Specializations
Paul Mc Manus specializes in building meaningful relationships, both professionally and personally. He has expertise in generating new enterprise leads and guiding them through the sales funnel. His ability to deliver key product feedback has contributed to improved customer success strategies in his previous roles. These skills enhance his effectiveness in customer success and business development.