Joshua Brown
About Joshua Brown
Joshua Brown is a Client Success Manager at Sifted, specializing in developing carrier relationships and managing logistics operations. He has extensive experience in the transportation sector, having held various roles at companies such as C.H. Robinson, Freightquote, and MIQ Logistics.
Work at Sifted
Joshua Brown has been serving as a Client Success Manager at Sifted since 2021. In this role, he focuses on developing and maintaining strong relationships with clients, ensuring their needs are met effectively. He engages in regular communication with clients to understand their requirements and provide tailored solutions. His responsibilities include managing business agreements and securing additional truck capacity through consistent outreach.
Previous Experience in Logistics
Before joining Sifted, Joshua Brown accumulated extensive experience in the logistics industry. He worked at C.H. Robinson as a Carrier Account Manager from 2016 to 2019, where he managed carrier relationships. Prior to that, he was a Truckload Operations Manager at Freightquote from 2005 to 2013, overseeing operations in the Kansas City area. He also served as a Truckload Brokerage Supervisor at MIQ Logistics from 2014 to 2016.
Education and Expertise
Joshua Brown studied at Johnson County Community College, where he earned an Associate of Arts (AA) degree in General Studies from 2003 to 2005. His educational background supports his expertise in logistics and client management. He specializes in developing carrier relationships through lead generation, cold calling, and referrals, and he is skilled in negotiating prices and improving operational efficiency.
Communication and Relationship Management
In his current role, Joshua maintains an average of 75-100 touch points per day with carriers. This proactive approach helps him secure additional truck capacity and manage business agreements effectively. He is known for providing exceptional service to both carriers and customers, ensuring accurate communication and tracking of shipment details.
Career Progression
Joshua Brown's career in logistics began at UPS, where he worked as an Inbound Sort Supervisor from 2003 to 2005. He then transitioned to the role of Financial Relationship Consultant at CommunityAmerica Credit Union from 2019 to 2021, before returning to the logistics sector. His diverse experience across various roles has equipped him with a comprehensive understanding of the transportation industry.