Mike Sweeney

Mike Sweeney

Client Experience Manager @ Sifted

About Mike Sweeney

Mike Sweeney is a Client Experience Manager at VeriShip, where he has worked since 2012, focusing on improving client satisfaction and reducing shipping expenses through business intelligence tools. He has over a decade of experience in client relationship management within the logistics and shipping industry.

Work at VeriShip

Mike Sweeney has served as the Client Experience Manager at VeriShip since 2012. In this role, he has contributed to the development of business intelligence tools aimed at helping clients reduce shipping expenses. His efforts have been instrumental in enhancing client satisfaction through the implementation of VeriShip's proprietary software. With over a decade of experience in managing client relationships, Sweeney focuses on improving service delivery within the logistics and shipping industry.

Previous Experience

Before joining VeriShip, Mike Sweeney worked at Jack Stack Barbecue in a sales capacity from 2001 to 2012. He accumulated 11 years of experience in sales during this time. Additionally, he worked for the Kansas City Wizards in a sales role for one year, from 1999 to 2000. This diverse background in sales has contributed to his expertise in client management and service delivery.

Education and Expertise

Mike Sweeney earned a Bachelor's degree in Psychology from Colorado State University, where he studied from 1988 to 1992. His educational background has provided him with insights into client behavior and relationship management, which he applies in his current role. He also graduated from Shawnee Mission South High School in 1988, laying the foundation for his future academic and professional pursuits.

Background

Mike Sweeney has over a decade of experience in the logistics and shipping industry, focusing on client relationship management and service improvement. His career began in sales, which has equipped him with the skills necessary to enhance client satisfaction and operational efficiency. His long-standing commitment to client experience is evident in his work at VeriShip and previous positions.

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