Chris Porter
About Chris Porter
Chris Porter is a Service Delivery Manager at Sightsavers, where he has worked since 2020. He has held various positions at the organization since 2006, including roles in desktop support and operations systems administration.
Current Role as Service Delivery Manager
Chris Porter serves as the Service Delivery Manager at Sightsavers, a position he has held since 2020. In this role, he is responsible for overseeing service delivery operations, ensuring that the organization's IT services meet the needs of its users. His experience in various IT support roles within Sightsavers has equipped him with a comprehensive understanding of service management and operational efficiency.
Career Progression at Sightsavers
Chris Porter has had a progressive career at Sightsavers, beginning as a Trainee ICT Support Analyst in 2006. He advanced through several positions, including Desktop Support Analyst, Desktop Support Team Supervisor, and Operations Systems Administrator. He served as the Service Desk Team Leader from 2016 to 2020 before assuming his current role as Service Delivery Manager. This trajectory highlights his extensive experience in IT support and service management within the organization.
Education in Business Computing
Chris Porter studied at the University of Roehampton, where he earned a Bachelor of Science with Honors in Business Computing. His studies, completed from 2002 to 2005, provided him with a solid foundation in both business principles and computing technologies, which he has applied throughout his career in various IT roles.
Experience in IT Support Roles
Throughout his career, Chris Porter has accumulated significant experience in IT support roles. He worked as a Desktop Support Analyst for six years, followed by a year as a Desktop Support Team Supervisor. His roles have involved direct interaction with users, troubleshooting technical issues, and managing support teams, contributing to his expertise in service delivery and operational management.