Ashton Williams
About Ashton Williams
Ashton Williams is a Customer Care Sales/Chat Specialist at Signet Jewelers, where he has worked remotely since 2020. He has a diverse background in customer service, marketing, and hospitality, with previous roles including Marketing Director at Lee Hartman & Sons, Inc. and Special Events Intern at Blacksburg Country Club.
Work at Signet Jewelers
Ashton Williams has been employed at Signet Jewelers since 2020, serving as a Customer Care Sales/Chat Specialist. In this role, Ashton is responsible for assisting customers through various communication channels, ensuring a high level of service and support. The position is remote, allowing for flexibility in work arrangements. Ashton has accumulated four years of experience in this role, contributing to the company's customer service initiatives.
Previous Experience in Customer Service and Marketing
Prior to joining Signet Jewelers, Ashton held several positions that contributed to their expertise in customer service and marketing. Ashton worked as a Marketing Director at Lee Hartman & Sons, Inc. from 2018 to 2019. Additionally, Ashton served as a Special Events Intern at Blacksburg Country Club in 2016, where responsibilities included assisting with event planning and execution. These roles provided valuable experience in customer interaction and marketing strategies.
Educational Background at Virginia Tech
Ashton Williams studied at Virginia Tech, where they pursued a degree in Hospitality and Tourism Management & Marketing. The education spanned from 2013 to 2018, during which Ashton gained knowledge and skills relevant to the hospitality and marketing sectors. This academic background supports Ashton's current role in customer care and sales.
Internship Experience in Diverse Roles
Ashton has participated in various internships that have shaped their professional development. In 2017, Ashton worked as a Patient Services Intern at Morrison Healthcare for two months, gaining insights into patient care and service delivery. Additionally, Ashton served as a Program Coordinator for the Income Tax School at the Virginia Tech Department of Agricultural and Applied Economics from 2019 to 2020. This diverse internship experience has contributed to Ashton's skill set in customer service and operations.
Culinary Experience at Hotel Floyd
Ashton worked at Hotel Floyd from 2014 to 2016 as a Pastry Chef and Front Desk Clerk. This role involved preparing baked goods and managing front desk operations, providing a blend of culinary and customer service experience. The two-year tenure at Hotel Floyd allowed Ashton to develop skills in both hospitality and food service.