Carla Ramundo
About Carla Ramundo
Carla Ramundo is a Retail Administrator at Signet Jewelers in London, where she has worked since 2019. She has a diverse background in customer service and administration, with experience in various roles across different companies and educational achievements in business management and English language teaching.
Work at Signet Jewelers
Carla Ramundo has served as a Retail Administrator at Signet Jewelers since 2019. In this role, she is responsible for managing product launches and promotions, contributing to the overall retail strategy. Her position also involves handling audit compliance and stock management tasks, ensuring operational efficiency. Ramundo's bilingual skills in Spanish and English enhance customer service and administrative processes, allowing her to effectively communicate with a diverse clientele.
Previous Experience in Retail and Administration
Prior to her current role, Carla Ramundo worked at Grupo Los Grobo S.A. as a Collections Assistant Manager from 2011 to 2012 and as a Commercial Administrator (Stock Management) from 2006 to 2011. These positions provided her with experience in managing financial operations and stock control. Additionally, she worked as a Nanny at Heavenly Nannies & Au Pairs in London from 2017 to 2019, which further developed her customer service skills.
Education and Expertise
Carla Ramundo studied Business Administration and Management at Brentwood Open Learning College, earning a Postgraduate Degree from 2021 to 2022. She also completed an Excellence and Quality Course in Customer Services at Argentinian Business School in 2009. Furthermore, she studied English as a Second Language at ISFDyT No. 147 from 2012 to 2016, qualifying as an English teacher. This educational background supports her expertise in administration and customer service.
Teaching Experience
Carla Ramundo has experience as an English as a Second Language Teacher, having worked at DGCYE (Ministry of Public Education of Buenos Aires province) from 2013 to 2017. This role involved teaching English to students, which enhanced her communication skills and understanding of educational methodologies. Her teaching experience complements her administrative and customer service roles.
Bilingual Skills and Customer Service Experience
Carla Ramundo utilizes her bilingual skills in Spanish and English to improve customer service and administrative efficiency. She has experience in telephone customer service in both the UK and Argentina, allowing her to engage effectively with a wide range of customers. Her background in managing returns and banking operations further demonstrates her capability in providing quality customer support.