Chantalle Esteves
About Chantalle Esteves
Chantalle Esteves is a District Training Manager at Signet Jewelers in New York, where she has worked since 2019. She holds two Bachelor of Arts degrees in History and Business Administration from the College of Mount Saint Vincent and has a background in training and management.
Work at Signet Jewelers
Chantalle Esteves has held multiple roles at Signet Jewelers since 2014. She currently serves as the District Training Manager, a position she has held since 2019, and as a Store Manager since 2018 in Westchester, New York. In her role as District Training Manager, she implemented an omnichannel experience for clients, enhancing search engine rankings and the post-purchase customer experience through Salesforce. She previously worked as an Assistant Manager from 2014 to 2018, where she contributed to the store's operational success.
Education and Expertise
Chantalle Esteves earned two Bachelor of Arts degrees from the College of Mount Saint Vincent, one in History and another in Business Administration and Management, both completed between 2012 and 2016. Additionally, she studied Spanish Language and Peruvian Society at Universidad San Ignacio de Loyola for 11 months in 2015. This educational background provides her with a diverse skill set applicable to her roles in training and management.
Background
Chantalle Esteves began her professional journey as a Student Ambassador for People to People International in 2009. She later worked at the College of Mount Saint Vincent as a Peer Leader in 2015 and served as a Service Project Manager at Universidad San Ignacio de Loyola for three months in Cusco, Peru. These early experiences laid the groundwork for her career in management and training within the retail sector.
Achievements
Chantalle Esteves has led her location at Signet Jewelers to achieve the top market position for sales performance in 2021, earning an incentive bonus for outstanding performance in the third and fourth quarters. She designed a virtual training program with four other managers, which is now implemented company-wide for new hire training. Additionally, she organized the reopening of northeast locations during the pandemic, ensuring compliance with health and safety guidelines and reinstating furloughed employees.
Training and Development Initiatives
Chantalle Esteves developed a personalized training approach for new staff, which included weekly coaching sessions and performance touch bases. This initiative resulted in her location being the only one to achieve all performance metrics year-to-date in 2022. Her focus on training and development has contributed significantly to the operational success and employee performance within her district.