Charles Werling
About Charles Werling
Charles Werling is an IT Technician II at Signet Jewelers, where he has worked since 2018. He has a background in customer service and business development, complemented by a Bachelor's degree in Computer Engineering from The University of Akron.
Work at Signet Jewelers
Charles Werling has been employed at Signet Jewelers as an IT Technician II since 2018. In this role, he provides technical support and solutions to enhance the IT infrastructure within the organization. Prior to this position, he served as an Intern PC Support Specialist for 10 months, gaining valuable experience in IT support. He also worked as a PC Support Specialist for one month in Akron, Ohio, where he further developed his technical skills and customer service abilities.
Education and Expertise
Charles Werling earned a Bachelor's degree in Computer Engineering from The University of Akron, where he studied from 2014 to 2020. His education provided him with a solid foundation in IT principles and practices. He possesses strong skills in Microsoft Excel and Microsoft Word, which are essential for data management and documentation in his IT roles. His educational background complements his practical experience in the field.
Background in Customer Service and Sales
Charles has a background in customer service and sales, having worked at hhgregg from 2013 to 2017. This experience has equipped him with strong customer service skills, which are vital for supporting end-users in a retail environment. His understanding of retail operations and customer interactions enhances his ability to implement effective IT solutions that align with business goals.
Professional Development and Skills
Throughout his career, Charles has demonstrated a strong business development acumen. This skill enables him to identify and implement IT solutions that support the strategic objectives of the organizations he has worked for. His combination of technical expertise and business insight positions him as a valuable asset in the IT sector.