Christina Villyard
About Christina Villyard
Christina Villyard serves as Supervisor of Guest Services at Signet in Dallas, TX, where she has worked since 2014. She has a strong background in customer service and operations management, with previous roles at Halo Credit Solutions and Pappas Restaurants, Inc.
Work at Signet Jewelers
Christina Villyard has been employed at Signet Jewelers as a Supervisor in Guest Services since 2014. In her role, she oversees guest services operations, ensuring high levels of customer satisfaction. Her responsibilities include managing team performance and enhancing service delivery. Villyard's extensive experience in the hospitality industry supports her effectiveness in this position.
Previous Experience in Customer Service Management
Prior to her current role, Villyard worked at Halo Credit Solutions as a Manager in Sales and Sales Support from 2006 to 2007. She also held a managerial position at Pappas Restaurants, Inc. from 2000 to 2005. These roles contributed to her proven track record in enhancing customer service experiences across various settings, including call centers and retail.
Education and Expertise
Christina Villyard studied at Trinity Valley Community College, where she earned an Associate of Science degree in Pre-Med. She furthered her education at Texas Tech University, obtaining a Bachelor of Science in Restaurant, Hotel, and Institutional Management. Additionally, she completed her studies at the Champion School of Real Estate, achieving a Real Estate Broker License. This diverse educational background supports her expertise in operations management and guest services.
Skills in Conflict Resolution and Team Motivation
Villyard possesses strong skills in conflict resolution and team motivation, particularly in high-pressure environments. Her ability to manage guest services operations effectively is enhanced by her experience in the hospitality industry. These skills contribute to her success in improving service delivery and operational efficiency at Signet Jewelers.
Background in Hospitality and Operations Management
With extensive experience in managing guest services operations, Christina Villyard has a comprehensive background in hospitality and operations management. Her career spans various roles that have equipped her with the knowledge and skills necessary to enhance customer service experiences. This background is instrumental in her current supervisory role at Signet Jewelers.